Founded in 2002, Lovehoney is now the largest online sex toy retailer in the UK and is growing rapidly internationally as a retailer, manufacturer and distributor. Our website and sex toy brands and known and loved (yes, literally) around the world.
Our focus on exceptional customer service, product innovation, website usability and creative marketing keeps us at the forefront of developments in sexual wellbeing and ecommerce.
Lovehoney is rated "outstanding" in more than 50,000 reviews on the independent customer review site Shopzilla. Shopzilla rate 22 shopping factors including product selection, price, speed of delivery and quality of customer care.
We are proud to offer exceptional support to all our customers and have been awarded the Best Customer Service Award for online retailers at the eCommerce Awards for Excellence. The judges said, "Lovehoney has a clear understanding of customer shopping needs with an accessible and inclusive approach".
Lovehoney won the Internet Retailing Award 2013 against competitors including eBay, Amazon and Burberry. Our success with the Fifty Shades of Grey Official Pleasure Collection and Fifty Shades of Grey Official Sensual Care Collection has earned us the Insider International Trade Award 2013 for Best International Deal.
Lovehoney has been voted Best Online Adult Retailer five times in the ETO Adult Industry Awards, including in 2013.
As seen on Channel 4
We're proud of what we do and how we do it, so we were delighted when Channel 4 asked to go behind the scenes to take a warts-and-all look at how we send out more than 15,000 orders a week.
The hour-long fly-on-the-wall documentary More Sex Please, We're Britsh was broadcast in May 2012 and you know what? There weren't any warts.