1. Careers at Lovehoney - buying and product development jobs


    2. NPD Coordinator

      Location: Bath UK
      Manager: Senior Product Development Coordinator
      Hours: 37.5 per week

      Lovehoney was established in 2002 and has since become the largest sex toy retailer in the UK. Now we’re taking on the world. We have nine regional websites serving customers across the globe, and warehouses and call centres in Brisbane, Atlanta and Bath, UK. We’re not just a retailer - we also develop, manufacture and distribute hundreds of own-brand products.

      Do you want to be part of this amazing business and help us spread our message of sexual happiness?

      We are looking for an NPD Coordinator to ensure new sex toys are developed as requested and are achieved on time and within budget. You will help to create a wide range of items at the best price for our customers, working closely with our internal teams, as well as external suppliers across the world.

      Key Responsibilities

      • Brief suppliers on new projects and liaise with them to ensure all requirements are understood
      • Create and maintain product specification documents and design briefs for new projects
      • Liaise with Content and Creative teams to ensure internal project deadlines are met
      • Brief, proofread, edit and sign off on packaging
      • Negotiate supplier terms, building and maintaining effective working relationships to ensure the best terms for Lovehoney and the supplier are achieved
      • Ensure suppliers understand compliance requirements and evaluation samples are requested
      • Negotiate on development costs, product exclusivity, pricing and project lead times
      • Work with product and marketing teams to ensure products launch on time with the correct support
      • Look at effective corrective action plans to ensure delivery times are maintained should problems/issues arise
      • Review existing products and packaging, updating where necessary
      • Work with the Category buyers to identify and fill gaps within the product range
      • Assist in the creation and management of Lovehoney Group trademarks
      • To support in the Quarterly product presentations and provide training on new product launches across the company

      There are some things you need to bring to the table and these include:

      • Background in product development with a minimum of 2 years experience working with product
      • Excellent attention to detail and the ability to prioritise and manage multiple tasks simultaneously
      • Able to work well under pressure in a fast-paced work environment
      • Excellent written and verbal communication skills plus strong IT skills including experience using database systems

      The following person skill specification shows the skills that are required to conduct the role effectively:

      Use own initiative Work flexibly as part of the Team ‘Can do’ attitude Highly organised
      Prioritise workload Multi-tasking Attention to detail Communication
      Negotiation Relationship-building Problem-solving Time-management
      Project management Innovative    

      In return, you’ll receive a competitive salary, pension scheme, health cash plan, generous staff discounts and be part of a fantastic annual bonus scheme. You’ll be working at our offices in the beautiful city of Bath in a fun and friendly environment where hard graft, attention to detail and the ability to meet a tight deadline is amply rewarded.

      If you wish to apply for this role then please submit your CV to jobs@lovehoney.co.uk

      Closing date: 13 December 2019

       

       


      Product Compliance Manager

      Location:Bath UK
      Department: NPD
      Manager:Quality and Technical Manager
      Hours:37.5
      Salary: TBC

      Lovehoney was established in 2002 and has since become the largest sex toy retailer in the UK. Now we’re taking on the world. We have nine regional websites serving customers across the globe, and warehouses and call centres in Brisbane, Atlanta and Bath, UK. We’re not just a retailer - we also develop, manufacture and distribute hundreds of own-brand products.

      Do you want to be part of this amazing business and help us spread our message of sexual happiness?

      In addition, the role will support the preparation of specific product technical information, working closely with overseas compliance laboratories to ensure understanding of current standards

      The Product Compliance Manager is also expected to work closely with our product team to ensure that our product categories also comply with non legislative product related requirements and meet and exceed all export control demands

      Key Responsibilities

      • To identify the applicable product related legislation in the technical, export control and other areas with the exception of Finance and manage the development of strategies, policies and procedures to ensure compliance with legislation, including UK, USA, EU, AUS, CA
      • To ensure compliance tests are specified correctly, then oversee the process for verifying product compliance, documentation for same, and for achieving Third Party product certification and labeling. Certify the product as technically compliant and issue certification
      • To build and manage product compliance documentation and records for relevant applicable National and International standards using information supplied by external test labs and engineering such as risk assessments, test results and analysis
      • To manage the compliance documentation for corresponding (branded) products for Third Party customers
      • To monitor activities to ensure compliance with policies and procedures
      • To provide a regulatory advice function within the business
      • To review the current process for customer feedback ensuring that action is taken across the business
      • To interface with Compliance bodies, UK export control organisation, test houses, customers and audit bodies
      • To ensure that pre sales samples are appropriately documented from a compliance perspective
      • Provide Export Control Ratings for new product developments based on supplied information and maintain processes and procedures for Export Control working with the Manager, Import/Export Services
      • Active management of 3rd party approvals process with Test Houses and Notified Bodies
      • Working closely with NPD (New Product Development) teams to ensure standards and Directives compliance
      • Capable of analysing complex legislation or regulations and development of commercially feasible strategies to ensure compliance
      • Manage a small team of individuals to collectively meet the business needs

      There are some things you need to bring to the table and these include:

      • A minimum of 3 years experience of compliance testing for the EU (CE Marking) and Worldwide, preferably in an electrical/electronic industry
      • Experience of working within a highly regulated environment especially export controlled
      • Good working relationship with compliance bodies, test houses, customers and audit bodies
      • Proven project management skills to ensure policies and procedures are developed

      The following person skill specification shows the skills that are required to conduct the role effectively:

      Use own initiative ‘Can do’ attitude Highly organised Prioritise workload
      Multi-tasking Methodical Attention to detail Analytical
      Problem-solving Time-management Accuracy  
      Project management Numeracy Efficient  
      Identify best practices Leadership People management  
      • In return, you’ll receive a competitive salary, pension scheme, health cash plan, generous staff discounts and be part of a fantastic annual bonus scheme. You’ll be working at our offices in the beautiful city of Bath in a fun and friendly environment where hard graft, attention to detail and the ability to meet a tight deadline is amply rewarded.
      • If you wish to apply for this role then please follow this link:
      • https://forms.gle/KojPConvPJYQMkHA6
      Closing date 20th December 2019.