1. Ecommerce and Online Trading Jobs


    2. Marketplace Manager

      Location:Bath UK
      Manager:Head of Merchandising
      Hours:37.5
      Salary: £45-55k per annum

      Lovehoney was established in 2002 and has since become the largest sex toy retailer in the UK. Now we’re taking on the world. We have nine regional websites serving customers across the globe, and warehouses and call centres in Brisbane, Atlanta and Bath, UK. We’re not just a retailer - we also develop, manufacture and distribute hundreds of own-brand products.

      Do you want to be part of this amazing business and help us spread our message of sexual happiness?

      The role will take full responsibility for marketplaces from a strategic view, day to day management of the marketplace channels, developing commercial agreements and product and operational planning. It will be empowered to grow the channel from start-up to achieving maximum sales and growth of the platform in collaboration with local markets throughout the region. The role will look at the end to end process of the channel and support the management of the full P&L. Alongside the Head of Merchandising it will also design and implement efficient plans to launch the product range into marketplaces.

      Key Responsibilities

      • Day to day management and trading of marketplace businesses on a number of platforms with full profit & loss ownership.
      • Sales and operational planning (& forecasting) to ensure we meet the customer promise in the most efficient and profitable way.
      • Deliver the right customer experience – achieve high performance standards (feedback ratings, low defect rates, seller ratings) across all marketplaces.
      • Planning and executing profitable promotional activities to acquire new customers/grow the business.
      • Analyse performance data and implement changes to grow the business and interpret trends.
      • Analysing data to identify providing actionable insight and recommendations to influence and support trading and online marketing decisions.
      • Monitoring of off site stock holding investments and movements where relevant.
      • Managing and maintaining all product listings, pricing strategies and promotions in collaboration with the other channels within the business.
      • Manage key stakeholder relationships and ensure we deliver growth consistent with overall business objectives

      There are some things you need to bring to the table and these include:

      • Ideally of graduate standard, from within a marketing or digital based discipline
      • At least 2 years previous work experience trading an Amazon account and managing Amazon PPC campaigns
      • Salesforce Commerce Cloud experience is highly desirable
      • Cross country and line matrixed line management experience
      • Experience in analytical tools such as GoogleAnalytics (GA), Data Cube, GoogleDocs

      The following person skill specification shows the skills that are required to conduct the role effectively:

      Can do Attitude Multi-tasking Attention to detail Analytical
      Commercial results Numeracy Efficient Leadership
      People management Strategic thinking /Planning Budget experience  
    3. In return, you’ll receive a competitive salary, pension scheme, health cash plan, generous staff discounts and be part of a fantastic annual bonus scheme. You’ll be working at our offices in the beautiful city of Bath in a fun and friendly environment where hard graft, attention to detail and the ability to meet a tight deadline is amply rewarded.
    4. If you are 18 or above please email your CV to jobs@lovehoney.co.uk - don’t forget to tell us why you’d like to work for Lovehoney.
    5. Closing date 21st February 2020.

       

       


    Email Marketing Executive

    Location:Bath UK
    Manager:Email Performance Manager
    Hours: 37.5 per week
    Salary: £22,000.00 per annum

    Lovehoney was established in 2002 and has since become the largest sex toy retailer in the UK. Now we’re taking on the world. We have nine regional websites serving customers across the globe, and warehouses and call centres in Brisbane, Atlanta and Bath, UK. We’re not just a retailer - we also develop, manufacture and distribute hundreds of own-brand products.

    Do you want to be part of this amazing business and help us spread our message of sexual happiness?

    We currently have two Email Marketing Executive roles available - please indicate which role you wish to apply for on the application form:

    • Permanent 
    • 12 month contract (Maternity cover)

    The Email Marketing Executive role requires you to be a key member of Lovehoney’s Email Team, working on maximising revenue potential by delivering the most engaging and enticing emails possible

    You will commission and create successful email marketing campaigns, using both creative and analytical skills to drive revenue and engagement. With the support of the wider Email Team, you will segment newsletters to deliver relevant, targeted content, and develop triggered emails that are sent at key points in the customer’s journey.

    Your creative drive will develop Lovehoney’s email messaging and design, marketing products and offers in a commercial and innovative way.

    You will test and report on your campaigns, using an evidence-based methodology to prove their success and use that insight in future campaigns.

    Key Responsibilities

    • Commission and create engaging emails and promotions which maximises revenue in order to meet sales and profit targets
    • Ensure that email messaging is relevant to targeted audiences, aligning with the brand, clear and concise
    • Maintain best practice to ensure that email campaigns are on-brand and effectively communicated with the relevant teams
    • Liaise with other departments across the business to plan campaigns that support the overall business strategy
    • Report to the Email Performance Manager on the performance of email campaigns (broadcast and automation) in terms of revenue and engagement

    There are some things you need to bring to the table and these include:

    • Minimum 1 year experience in email marketing (or related field)
    • Core understanding of HTML and experience building email templates
    • A/B split testing and ability to follow evidence-based methodology
    • Knowledge of web-based ecommerce and mobile ecommerce
    • Commercially focused and curious, with an enthusiasm for sales ideas
    • Creative flair, with excellent written English and a keen eye for detail (copywriting experience desirable)
    • Proven organisational and time management skills
    • Confident using software such as Google Docs/Microsoft Office packages
    • Experience using the Ometria platform is desirable but not essential
    • Excellent verbal and written communication skills
    • Comfortable and confident in a fast-paced working environment.
    • Ability to speak, write and read French and/or German is desirable but not essential

    The following person skill specification shows the skills that are required to conduct the role effectively:

    Use own initiative Work flexibly as part of the Team ‘Can do’ attitude  
    Multi-tasking Attention to detail Communication Analytical
    Problem-solving Time-management Accuracy Meet deadlines
    Commercial results Decision making Collaborative  
    • In return, you’ll receive a competitive salary, pension scheme, health cash plan, generous staff discounts and be part of a fantastic annual bonus scheme. You’ll be working at our offices in the beautiful city of Bath in a fun and friendly environment where hard graft, attention to detail and the ability to meet a tight deadline is amply rewarded.
    • If you wish to apply for this role then please follow this link: https://forms.gle/5pxjao4CA6i5gQkq6
    • Closing date 21st February 2020