1. About Lovehoney

    Founded in 2002, Lovehoney is now the largest online sex toy retailer in the UK and continues to grow rapidly across the world as a retailer, manufacturer and distributor.

    We have nine websites that serve customers across Europe, North America and Australasia and our numerous sex toy brands are universally loved (yes, literally).

    Our focus on exceptional customer service, product innovation, website usability and creative marketing keeps us at the forefront of developments in sexual wellbeing and ecommerce.

    Award-winning service and products

    Lovehoney Awards

    Lovehoney is rated as ‘Excellent’ in over 80,000 customer reviews on Trustpilot, the independent review website.

    We are proud to offer exceptional support to all our customers and have been awarded the Best Customer Service Award for online retailers at the eCommerce Awards for Excellence. The judges said, "Lovehoney has a clear understanding of customer shopping needs with an accessible and inclusive approach".

    Our company, our website and the products we sell have received awards that are almost too numerous to mention (oh go on then, since you asked - see the full list here).

    Lovehoney Queens Awards

    Our proudest moment came in 2016 when we received the Queen’s Award for Enterprise in International Trade for outstanding growth in overseas sales. Our founders, Richard and Neal, got to go to Buckingham Palace to meet Her Majesty!

    A history of Lovehoney in four minutes

    Want to know more? Here’s a short video that charts our history.